Shipping Policy

Last Updated: June 23, 2026

Shipping Policy

Thank you for shopping with Maison Valdène.

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are processed Monday through Friday, excluding holidays.

Shipping Times

After processing, orders are typically delivered within 8–12 business days.

Estimated Total Delivery Time: 9–15 business days.

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs clearance, or other factors outside our control.

Shipping Costs

We offer FREE shipping on all orders.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout. Maison Valdène is not responsible for delays or lost shipments resulting from incorrect addresses provided by the customer.

Lost, Stolen, or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at:

Email: support@vantasupplyy.com
Phone: (304) 215-8837

We will work with the shipping carrier to help resolve the issue.

Contact Information

Maison Valdène
3012 McAdoo Ridge Road
Wellsburg, West Virginia 26070
United States

Email: support@vantasupplyy.com
Phone: (304) 215-8837